Our Servers have a guaranteed 99.999% uptime. should this be that .001%, please follow the steps below.
99/100 times that a client has a problem with their website or email it is because their domain name expired. Check with your domain name registrar, the person who registered or manages your domain name or go to http://www.networksolutions.com
and click on the button labeled "Whois" to do a whois search to determine the expiration date.
99/100 times that a client has strictly an email problem it is because their email account is at capacity or they are trying to receive emails with attachments which are larger than 3 MB.
Known Server or Network issues will be posted below:Network Status: OK
Server Health: OK
Email Server Health: OK
Current Updates / Issues: OK
Contact us for supportMonday -Friday:
8:30AM - 5PM :: 828.250.0970 ext 0
Evenings, Weekends, Holidays & in an
Emergency: 866-688-8374
(toll-free) 801-437-0210
